Legal

Terms of use

These terms are for holdtheslot.com and the software we call Hold the Slot. Hold the Slot is a Starter Birds product. If you open a book, you are an operator. If you pay a hold, you are a client. By using the site you agree to this page and to the privacy policy.

Last updated 28 October 2026.

What this is

Hold the Slot is software that holds a scarce hour. An operator publishes hours and a hold amount. A client pays that hold to keep a slot. We do not do the work. We do not find clients. We do not send SMS. We do not host Zoom. We are not a marketplace.

The operator plan

A book is a monthly software plan. $29 a month after the free beta. That fee is the only money Hold the Slot collects. You can cancel the plan in Stripe. Access to the book page and desk stays through the paid period.

You are responsible for your hours, your hold amount, your clients, and your own refunds. You connect your own Stripe. Holds are charged on that account. Stripe fees on holds are yours.

A beta invite is different. No card, no contract, nothing to cancel. The public booking page pauses when the free days end. Your hours and holds stay. The $29 plan is there later if you want it.

Holds

A hold is not payment for the lesson, cut, session, or shoot. It is money that keeps the hour. If the client arrives, the operator decides what to do with the hold (apply it, refund it, or keep it as a booking fee). If the client no-shows, the operator keeps the hold unless they choose to refund it in their own Stripe dashboard.

A client may ask to move the hour 24 hours or more before the slot. The operator and client agree on the new time. The operator can move the hold to another open hour on the desk. Inside 24 hours, a miss is a no-show unless the operator says otherwise.

Chargebacks and disputes on holds are between the client, the operator, and Stripe. Hold the Slot is not the merchant of record on a hold.

Your accounts

Keep your login, your operator key, and your Stripe connection to yourself. Anyone holding your operator key can change your hours and mark your holds. Tell us at hello@holdtheslot.com if something looks wrong. We may pause a book that is abused, illegal, or used to sell a different product than a hold on an hour.

What we do not promise

A full book. A list of clients. A certain no-show rate. Uptime of Stripe or email. If Stripe or email is down, holds wait until they are back. The software is provided as is.

Liability

To the fullest extent the law allows, Hold the Slot is a Starter Birds product is not liable for lost work, lost clients, missed hours, or money that moved on an operator Stripe account. Our liability for the software plan is limited to the fees you paid us in the prior three months.

Governing law

These terms are governed by the law of Nevada, USA, and that is where any dispute is heard.

Who to write

Hold the Slot is a Starter Birds product.

Email hello@holdtheslot.com. We answer support by email; there is no published response-time guarantee.

Changes

We may update these terms. The date at the top will change. If you keep using the product after that, you accept the new terms. Questions: hello@holdtheslot.com.